FixIt is designed to be up and running in minutes — not days. Here is exactly how it works.
Sign up with your email and phone number. No credit card required for the first month.
Your account is your dashboard. Everything — every property, every request — lives here.
Enter each property you manage. FixIt generates a unique submission link for each one.
You can manage multiple properties from a single account. Each gets its own isolated ticket stream.
Send the link to your tenants by text, email, or include it in your lease agreement.
Tenants do not need to create an account or download anything. They just open the link and fill out the form.
When a tenant submits a request, you get an SMS and email alert instantly.
Open your dashboard to see the full details: unit, location, issue type, urgency, description, and any attached photos.
Move requests from New → In Progress → Done. Add internal notes at any stage.
Notes are private — only you can see them. Use them to track vendor info, costs, or next steps.
The tenant opens the link you gave them. No account, no download, no login.
They fill out a short form: unit, location, issue type, urgency, and a description. Photo optional.
The request is sent. They receive a reference number. You get an alert.
Want to try it yourself?
The product page has a fully interactive demo. Submit a test request as a tenant, then switch to the manager view — no account required.
Try the interactive demo →No. Tenants open a link and fill out a form. That is it. No signup, no app, no password.
Yes. Each property gets its own unique link and its own ticket stream. You see all of them in one dashboard.
You receive an SMS and email the moment a tenant submits a request. Notifications can be configured in your account settings.
FixIt is a web app that works on any device — phone, tablet, or desktop. No download required for managers or tenants.
Your account continues at our standard monthly rate. You can cancel anytime. No long-term contract.